Terms of Service

We provide you with (a) access to our platforms so that you may gather information, (b) accessing any Services provided through our platforms, (c) making payments, and (d) providing feedback or communicating with us or other users.

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

A. Health & Medical Tracking Disclaimer

The Services (including HarmoFlux and Caladrio) do not practice medicine. We do not provide medical treatment. We are not licensed to practice or administer medicine anywhere in the world, including the Province of Ontario. The Services are not a self-help medical device. We expressly recommend that you seek all medical advice from a qualified practitioner in your jurisdiction. Certain Services do not collect personal medical information.

B. Artificial Intelligence ("AI"), Content, & Entertainment Disclaimer

Certain Services within our portfolio generate automated insights, entertainment material, predictive models, conversational outputs, or lifestyle ideas via algorithmic processing and artificial intelligence tools.

Entertainment & Informational Purposes Only: Content across our applications—including specialized insights, calculations, frameworks, or trivia (such as within the Think Like Series, EchoFowl, or 2026 Useless and Surprising Facts)—is provided strictly "AS IS" for entertainment, educational, and general informational purposes.

No Guarantee of Accuracy: Automated software systems and generative intelligence engines can make mistakes, hallucinate, or provide inaccurate data points. We do not guarantee the completeness, truthfulness, or safety of any software-generated output. Any actions you take based on ideas, insights, prompts, or content found within the Services are taken purely at your own risk.

C. Dietary, Meal Prep, & Restriction Disclaimer

Nutritional profiles, meal schedules, and ingredient selections provided by the Services (including Qeliora Ultimate Meal Prep and PanPrep) are automated baseline templates or algorithmic outputs. They do not constitute professional dietetic, allergy-safe, or certified nutritional counseling. You are entirely responsible for cross-referencing all food suggestions, ingredients, and menu outputs against your own severe food allergies, medical tolerances, and personal health restrictions before physical preparation or consumption.

Our intellectual property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, software models, custom algorithms, weights, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").

Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties around the world. The Content and Marks are provided in or through the Services "AS IS" for your personal, non-commercial use or internal business purpose.

Your use of our Services

Subject to your compliance with these Legal Terms, including the "Prohibited Activities" section below, we grant you a non-exclusive, non-transferable, revocable license to access the Services and download or print a copy of any portion of the Content to which you have properly gained access, solely for your personal, non-commercial use or internal business purpose.

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: support@panzica.ca. We reserve all rights not expressly granted to you. Violating these intellectual property rights constitutes a material breach of this agreement, resulting in the immediate termination of your right to use the Services.

Your submissions

By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Submissions"), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

By sending us Submissions through any part of the Services you: confirm that you have read and agree with our "Prohibited Activities" and will not transmit any Submission that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening, sexually explicit, false, inaccurate, deceitful, or misleading; to the extent permissible by applicable law, waive any and all moral rights to such Submission; warrant that any Submission is original to you or that you have the necessary rights and licenses; and warrant that your Submissions do not constitute confidential information. You are solely responsible for your Submissions and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of (a) this section, (b) any third party's intellectual property rights, or (c) applicable law.

By using the Services, you represent and warrant that:

• you have the legal capacity and you agree to comply with these Legal Terms;
• you are not a minor in the jurisdiction in which you reside;
• you will not access the Services through automated or non-human means, whether through a bot, script, or otherwise, except through officially authorized APIs explicitly provided by the Company;
• you will not use the Services for any illegal or unauthorized purpose; and
• your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).

You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Services, you agree not to:

• Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
• Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
• Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.
• Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
• Use any information obtained from the Services in order to harass, abuse, or harm another person.
• Make improper use of our support services or submit false reports of abuse or misconduct.
• Use the Services in a manner inconsistent with any applicable laws or regulations.
• Engage in unauthorized framing of or linking to the Services.
• Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming, that interferes with any party's uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.
• Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
• Delete the copyright or other proprietary rights notice from any Content.
• Attempt to impersonate another user or person or use the username of another user.
• Upload or transmit any material that acts as a passive or active information collection or transmission mechanism, including web bugs, cookies, or similar devices (sometimes referred to as "spyware" or "passive collection mechanisms").
• Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
• Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
• Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.
• Copy or adapt the Services' software, including but not limited to Flash, PHP, HTML, JavaScript, Python, or other application code.
• Except as permitted by applicable law, decipher, decompile, disassemble, reverse engineer, or attempt to extract the underlying source code, algorithmic weights, data schemas, or custom prompts of any software comprising or making up a part of the Services.
• Use, launch, develop, or distribute any automated system, including any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or use or launch any unauthorized script or other software.
• Use any automated scraping, data mining, extraction tools, or targeted system prompts to feed our Content, data, trivia, facts, or insights into third-party machine learning models or artificial intelligence applications without our explicit written consent.
• Use a buying agent or purchasing agent to make purchases on the Services.
• Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users for unsolicited email, or creating user accounts by automated means or under false pretenses.
• Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavor or commercial enterprise.

You will be required to create a user account and unique password in order to access our platforms and make use of our Services. You covenant and agree to keep your account information and password confidential and not share it with any other party. We may disable your access or cancel your account at any time for any reason and without notice or reimbursement of any amounts paid to us by you.

While some of our Services do not offer open public feeds for content submission, we may provide you with the opportunity to create, input, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services. This includes but is not limited to text prompts, questions, meal metrics, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, "Contributions"). Contributions may be processed by our underlying artificial intelligence tools, viewable by other users of specific interactive Services, or shared through third-party platform integrations. When you create or make available any Contributions, you thereby represent and warrant that your inputs comply with our Prohibited Activities rules.

You and the Services agree that we may access, store, process, and use any information, prompts, and personal data that you provide and your choices (including configuration settings) in accordance with the terms of our Privacy Policy.

By submitting suggestions, inputs, custom prompt structures, or other feedback regarding the Services, you agree that we can use, analyze, and share such feedback for any purpose—including the training and refinement of our software models—without acknowledgment or compensation to you.

We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your original User Inputs. We are not liable for any statements, inaccuracies, or representations in your Contributions provided by you in any area on the Services.

We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Services or otherwise disable all files, prompts, or content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

Users must be at least 18 years old to create accounts or initiate financial transactions unless explicitly permitted by a specific Service. Where minors are allowed to use a Service, a parent or legal guardian assumes full legal and financial responsibility for all activity conducted under that account.

Artificial intelligence systems integrated into the Services may generate outputs that appear factual but are fabricated, incomplete, outdated, or incorrect. Users must independently verify any information produced by AI systems before relying on it. The Company shall not be liable for decisions made based on AI outputs.

The Services do not provide medical advice, legal advice, financial advice, or psychological counseling. AI responses, generated insights, and informational content are provided for general informational or entertainment purposes only. Users must consult qualified professionals in the appropriate jurisdiction before making decisions in these areas.

PanPrep and similar preparedness tools within the Services are informational only and do not provide emergency monitoring, dispatch, or response services. In any emergency, users must contact official emergency services (911 in Canada/US, or the equivalent local number) or proceed to the nearest hospital or health facility immediately.

Payments may be processed through Stripe, the Apple App Store, the Google Play Store, or other third-party payment processors. Subscriptions renew automatically at the then-current rate unless cancelled prior to the renewal date through the applicable billing platform. Pricing, tier features, and renewal frequency may change with notice via the Services or your registered email.

Unless required by applicable law, all purchases and subscription fees are non-refundable. Refunds, prorations, or credits may be issued at the Company's sole discretion on a case-by-case basis. Refund requests originating from the Apple App Store or Google Play Store must be submitted through those platforms in accordance with their respective policies.

The Services may rely on third-party providers including payment processors, cloud hosting providers, artificial intelligence APIs, email and notification providers, and analytics platforms. The Company is not responsible for the availability, accuracy, security practices, or policies of these third parties. Your use of third-party services through the Services may be subject to those providers' own terms.

Where the Services are distributed through the Apple App Store or the Google Play Store, these Legal Terms are entered into between you and Panzica Technologies Inc. only — not with Apple or Google. Apple and Google are not responsible for the Services or their content, maintenance, support, warranties, or any claims arising from your use of the Services. You agree to comply with the applicable App Store or Play Store usage rules in addition to these Legal Terms.

These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES OR DEVICE IDENTIFIERS), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We will not be liable to you or any third party for any modification, subscription price change, tier adjustment, suspension, or discontinuance of the Services.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, API connectivity errors, model training bottlenecks, or need to perform maintenance, resulting in interruptions, delays, errors, or temporary AI unavailability. You agree that we have no liability whatsoever for any loss, damage, data corruption, or inconvenience caused by your inability to access or use the Services during any downtime, server disconnect, or discontinuance of the Services.

These Legal Terms shall be governed by and defined following the laws of the Province of Ontario, including the federal laws of Canada applicable therein. PANZICA TECHNOLOGIES INC. and you irrevocably consent that the courts of Ontario shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these Legal Terms.

Informal Negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a "Dispute" and collectively, the "Disputes") brought by either you or us (individually, a "Party" and collectively, the "Parties"), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.

Binding Arbitration

Any dispute, controversy, or claim arising out of or in connection with these Legal Terms, including any question regarding their existence, validity, interpretation, or termination, shall be referred to and finally resolved by binding arbitration pursuant to the Arbitration Act, 1991 (Ontario). The number of arbitrators shall be one (1). The seat, legal place, and venue of arbitration shall be Toronto, Ontario, Canada. The language of the proceedings shall be English. The governing law of these Legal Terms shall be the substantive law of the Province of Ontario.

Restrictions (Class Action & Jury Trial Waiver)

The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons. To the extent permitted by law, the Parties waive any right to trial by jury.

Exceptions to Informal Negotiations and Arbitration

The following Disputes are not subject to the above provisions concerning informal negotiations and binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, data scraping, or unauthorized software use; and (c) any claim for injunctive relief.

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including system logs, AI text outputs, nutritional values, calculations, descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY, COMPLETENESS, SAFETY, OR RELIABILITY OF THE SERVICES' CONTENT, SOFTWARE GENERATIONS, AUTOMATED ALGORITHMIC OUTPUTS, OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES.

WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY: (1) ERRORS, MISTAKES, AI HALLUCINATIONS, LOGICAL INACCURACIES, OR OMISSIONS OF CONTENT AND MATERIALS; (2) PERSONAL INJURY, DIETARY DEFICIENCIES, ALLERGIC REACTIONS, PSYCHOLOGICAL DISTRESS, OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES; (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS, AI MODEL CLOUD ENGINE HOSTS, AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN; (4) ANY INTERRUPTION, LATENCY, OR CESSATION OF TRANSMISSION OR API CONNECTIVITY TO OR FROM THE SERVICES; (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY; AND/OR (6) ANY DATA LOSS OR INCONVENIENCE INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, PROMPTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES.

WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT, RECIPE, INGREDIENT, OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES.

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF BUSINESS OPPORTUNITY, INTELLECTUAL PROPERTY LOSS, DATA CORRUPTION, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, INTERACTION WITH OUR AUTOMATED AI PLATFORMS, OR RELIANCE ON GENERATED TRIVIA, MEAL PLANS, OR LIFESTYLE IDEAS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE LESSER OF THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO THE CLAIM, OR ONE CANADIAN DOLLAR ($1.00 CAD).

CERTAIN JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: (1) your access to or use of the Services; (2) your breach of these Legal Terms; (3) any breach of your representations and warranties set forth in these Legal Terms; (4) your violation of the rights of a third party, including but not limited to intellectual property rights, data privacy rights, or algorithmic misuse; or (5) any overt harmful act toward any other user of the Services with whom you connected via the Services.

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, hosting user accounts, processing algorithmic prompts, as well as data relating to your individual use of the Services. Although we perform regular routine backups of database architectures, you are solely responsible for all data, inputs, profile settings, and choices that you transmit or that relate to any activity you have undertaken using the Services.

You agree that we shall have no liability to you for any loss, server deletion, sync error, or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data. More information on how we collect, store, train models with, use, and disclose personal information can be found in our Privacy Policy.

The Company is not liable for any delay, interruption, or failure to perform caused by events beyond its reasonable control, including without limitation natural disasters, pandemics, cyberattacks, denial-of-service attacks, infrastructure or cloud-provider outages, telecommunications failures, governmental orders, or labor disruptions.

The Company may monitor usage of the Services, including AI prompts and outputs, to maintain system integrity, debug performance, prevent abuse, and enforce these Legal Terms. Monitoring is conducted in accordance with our Privacy Policy.

Visiting the Services, downloading our applications, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on or within the interfaces of the Services, satisfy any legal requirement that such communication be in writing.

YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

In addition to these Legal Terms, use of the Caladrio Oversight service ("Caladrio") is subject to the following forensic-specific terms:

28.1 Destructive Process Acknowledgment. User acknowledges that the "Forensic Shredder" and "Destructive Save" features are irreversible. Once data is purged or shredded, it is overwritten at the binary level and cannot be recovered by Panzica Technologies Inc. or any third-party forensic tool.

28.2 Accuracy of Redaction. While Caladrio utilizes advanced AI to identify sensitive information, it is provided as a decision-support tool. The User bears the final legal responsibility to review and verify all redactions for accuracy and compliance before sharing or filing documents.

28.3 Zero-Knowledge Architecture. Panzica Technologies Inc. warrants that Caladrio operates on a "Zero-Document Custody" model. Processing occurs in the User's local memory (RAM). We do not store, view, or retain any documents processed through the Caladrio interface.

28.4 Physical Asset Verification. Any logging of physical hard drive destruction (e.g., serial numbers, witness names) is a record-keeping service only. Panzica Technologies Inc. does not perform physical destruction and does not verify the truthfulness of physical destruction logs entered by the User.

The provisions of these Legal Terms that by their nature should survive termination shall survive, including without limitation ownership and intellectual-property provisions, warranty disclaimers, indemnities, limitations of liability, dispute-resolution and arbitration provisions, and governing-law provisions.

You may not assign or transfer these Legal Terms, by operation of law or otherwise, without our prior written consent. We may assign or transfer these Legal Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, reorganization, or sale of assets. Any attempted assignment in violation of this section is void.

These Legal Terms and any app-specific end-user policies, subscription terms, or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law.

If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions.

There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to execute these Legal Terms.

This Agreement has been prepared in the English language. By using our Services, you agree that we will only provide software interfaces, outputs, support communications, and legal documentation in the English language.

The Services are not intended for use in the Province of Quebec, Canada. If you reside in the Province of Quebec, you are expressly prohibited from downloading, registering for, or utilizing the Services.

Users waive the right to participate in class-action lawsuits.

Users waive any right to trial by jury.

These Terms are governed by the laws of Ontario, Canada.

Users agree not to use the Services in violation of export control laws.

These Terms constitute the entire agreement between the user and the Company.

If any provision is found invalid, the remaining provisions remain enforceable.

In addition to the Master Terms, use of the Caladrio Oversight service ("Caladrio") is subject to the following forensic-specific terms:

39.1 Destructive Process Acknowledgment: User acknowledges that the "Forensic Shredder" and "Destructive Save" features are irreversible. Once data is purged or shredded, it is overwritten at the binary level and cannot be recovered by Panzica Technologies Inc. or any third-party forensic tool.

39.2 Accuracy of Redaction: While Caladrio utilizes advanced AI to identify sensitive information, it is provided as a decision-support tool. The User bears the final legal responsibility to review and verify all redactions for accuracy and compliance before sharing or filing documents.

39.3 Zero-Knowledge Architecture: Panzica Technologies Inc. warrants that Caladrio operates on a "Zero-Document Custody" model. Processing occurs in the User's local memory (RAM). We do not store, view, or retain any documents processed through the Caladrio interface.

39.4 Physical Asset Verification: Any logging of physical hard drive destruction (e.g., serial numbers, witness names) is a record-keeping service only. Panzica Technologies Inc. does not perform physical destruction and does not verify the truthfulness of physical destruction logs entered by the User.

Liability limits, arbitration provisions, and intellectual property protections survive termination.

The Company may assign these Terms in connection with mergers or acquisitions.

The Company may update these Terms at any time. Continued use of the Services constitutes acceptance of the updated version.

In order to resolve a complaint regarding the Services, request account deletion, or to receive further information regarding use of the Services, please contact us at:

PANZICA TECHNOLOGIES INC.

Email: support@panzica.ca

Web: https://panzica.ca

See also our Privacy Policy.